Privacy Policy
How we protect your personal information
Your Privacy Matters
Empire Roofing is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated: 1 December 2024
1. Information We Collect
We collect information you provide when requesting quotes, scheduling services, or contacting us. This may include:
- Name, phone number, and email address
- Property address and service requirements
- Communication history with our team
- Website usage information (automatically collected)
2. How We Use Your Information
We use your information to:
- Provide quotes and deliver roofing services
- Communicate about your project
- Send service updates and appointment reminders
- Improve our website and services
3. Information Sharing
We do not sell or rent your personal information. We may share information with trusted service providers who help us deliver services (such as payment processors) or when required by law.
4. Data Security
We implement appropriate security measures to protect your information, including secure storage, limited access controls, and regular security reviews.
5. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Opt-out of marketing communications
- Request deletion of your information (subject to legal requirements)
6. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
Empire Roofing
Phone: 0414 854 307
Email: info@empireroofing.com.au
Address: 47 Patterson Street, Rydalmere, NSW 2116
Questions?
We're committed to protecting your privacy. If you have any questions, please contact us at 0414 854 307.